Property Management System
Property Management Systems (PMS)
Property Management Systems (PMS) emerged in the hospitality industry during the 1980s. These comprehensive software applications streamline hotel operations, handling tasks from guest bookings and reservations to financial management and marketing.
PMS automates various hotel functions, including:
Guest management: bookings, check-in/out, details, and charges.
Sales and marketing: reservations, point of sale, and promotions.
Financial operations: accounts receivable, food and beverage costing, and payroll.
Operational management: housekeeping, maintenance, and inventory.
Modern PMS often integrate with other systems like central reservation systems, revenue management tools, and online booking platforms.
The advent of cloud computing has expanded PMS capabilities to include guest-centric features like online check-in, in-room controls, and mobile communication with staff. These features enhance guest experience and satisfaction.
PMS provides valuable insights into hotel performance through key metrics such as average daily rate (ADR), revenue per available room (RevPAR), and occupancy rate. Additionally, it aids in inventory management for food and beverage operations.
Types of PMS
1.OPERA
2.FIDELIO
3.INN FRONT
4.IDS PMS
5.VISUAL OUI
6.SHAWMAN PMS